Cookies Policy
Last updated: 9 April 2026
What are cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by a different domain).
How we use cookies
We use cookies and similar technologies to improve your experience on our website, understand how visitors use our site, and remember your preferences.
Types of cookies we use
Essential cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website would not work without them.
| Cookie name | Purpose | Duration |
|---|---|---|
| cookie_consent | Remembers your cookie preferences | 12 months |
| session_id | Maintains your session across pages | Session |
Analytics cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve the website and user experience.
You can opt out of analytics cookies using our cookie preferences tool. This will not affect your ability to use the website.
| Cookie name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique visitors | 2 years |
| _gid | Distinguishes unique visitors | 24 hours |
| _gat | Throttles request rate | 1 minute |
Third-party cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and you should check the relevant third party's website for information about how they use cookies.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about your use of our website in an anonymous form, including the number of visitors, where visitors have come from, and the pages they visited.
For more information about Google Analytics cookies, see the official Google Analytics page: Google Analytics Cookie Usage
You can opt out of Google Analytics without affecting how you visit our site by downloading and installing the Google Analytics Opt-out Browser Add-on, available at: Google Analytics Opt-out
How to manage cookies
Cookie preferences on our website
When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can:
- Accept all cookies
- Open cookie settings to choose which types of cookies to accept
You can change your cookie preferences at any time by clicking the cookie settings link in our website footer or by clearing your browser cookies and revisiting the site.
Browser settings
Most web browsers allow you to control cookies through their settings. You can configure your browser to:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Alert you when a website tries to set a cookie
Please note that blocking all cookies may impact your experience on our website and prevent certain features from working properly.
How to manage cookies in different browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Cookies and site permissions > Cookies and site data
For other browsers, consult the browser's help documentation.
Other tracking technologies
Web beacons and pixels
We may use web beacons (also known as pixel tags or clear GIFs) in conjunction with cookies to measure the effectiveness of our website and understand user behaviour. These are tiny graphics with a unique identifier that track when content has been viewed.
Local storage
We may use local storage technologies such as HTML5 to store user preferences and improve website performance. Local storage is similar to cookies but can store larger amounts of data. You can clear local storage through your browser settings.
Do Not Track signals
Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to Do Not Track signals, and we do not currently respond to them. However, you can control cookies through the methods described above.
Cookies and personal data
Some cookies may collect information that can identify you as an individual. This information is treated as personal data under data protection law and is handled in accordance with our Privacy Policy and GDPR obligations.
We will only use cookies that collect personal data where we have a lawful basis to do so, such as your consent or our legitimate business interests.
Updates to this policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will update the date at the top of this page and may notify active users via email.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Questions about cookies
If you have questions about our use of cookies or other tracking technologies, please contact us:
Email: [email protected]
Address: glow-fern Ltd, 42 Deansgate Mews, Manchester, M3 2FF, United Kingdom